FAQs

1. How do I know if my payment has been received?

Upon completion, you'll receive an automated email confirming your order.

Please keep this email until you receive your package. If you don't see it, check your spam or junk folder.

2. How can I track my shipment?

Once your order is transited, you will receive a shipment confirmation number within 1 to 3 business days via email, which allows you to track your package.

3. How long does it take for orders to be handled before shipping?

All orders are handled within 1–2 business days. Please note that handling does not occur on weekends or holidays.

4. What are your shipping rates and estimated delivery times?

We offer standard Free Shipping with an estimated delivery time of 5–8 business days for all orders.

5. Do you ship internationally?

No, we currently only ship within the UK.

6. Contact Us